Questions people ask before they book

Some agents only handle the booking — which is exactly what supplier commission already pays for. The group planning fee covers what commission doesn't: rooming charts, dozens of individual guest questions, vendor coordination, and someone reachable on the ground. If your trip doesn't need that layer — solo, couples, small getaways, cruises — it's $0, same as anywhere else.

Often, yes — once your group hits a room-night minimum. But that coordinator works for the resort, not for you. They're not negotiating your group rate, chasing 60 individual guest bookings, managing your rooming chart, or advocating for you if something's wrong. CoMotion works alongside the resort's coordinator, not instead of them.

Typically the same price, or less, as booking it yourself — Vacation Express, Sunwing Vacations, WestJet Vacations, Air Transat, Signature Vacations, and Air Canada Vacations pay CoMotion directly. At times it can be a little more, depending on the season or what's available — and what you get for that is TICO-protected booking, concierge-level support, a real person to ask questions to, and someone in your corner if anything needs to change or be cancelled.

Additional time is billed at $150/hr, agreed to before any extra hours are worked — no surprise invoices.

No — the planning fee covers work already underway once your inquiry moves into active planning, so it isn't refundable if the trip is later cancelled or postponed.

Typically 8–10 travelers, depending on the supplier — we confirm the exact threshold for your dates when you inquire.

Adjustments are billed per room, never per guest — so one cancellation doesn't penalize the rest of the group.

No — but guests who book independently won't be included in your group rate, rooming chart, or included transfers.

That's normal for a destination wedding or reunion — each guest's flights are handled individually, and return transfers are still coordinated once everyone lands.

CoMotion is registered with TICO (#50015192) and affiliated with Prestige Travel Group and Travel Leaders Network — bookings made through a TICO-registered retailer fall under Ontario's travel industry compensation protections.

Yes — guidance and documentation support if you need a visa to enter the United States or the United Kingdom as part of your trip.

CoMotion offers editing and formatting assistance for clients preparing a personal application or supporting documents to enter Canada. CoMotion is not a Regulated Canadian Immigration Consultant (RCIC) — this is a discretionary editing aid only, not legal or immigration advice, used at your own discretion.

Yes — Manulife Travel Insurance is available for Canadian residents booking with CoMotion, covering trip cancellation, medical, and other travel protection.

Same WhatsApp line, same responsiveness as before you left — you're not handed off to a call centre once you land.

Yes — river, Alaska, Caribbean, and European cruises. Pricing follows the same model as getaways: $0 to you on individual and small-party cabins, with a planning fee only when we're coordinating a full block of cabins for one group occasion.

Yes — airfare-only and land-only bookings are available. A service fee applies because travel agents aren't compensated by suppliers for these on their own, and agencies still pay to use their booking tools — so that cost is passed on as a flat fee rather than built into your rate.

Jamaica is home base, and where the venue relationships and certifications run deepest — but CoMotion plans across the whole Caribbean, and beyond, for clients who want the same hands-on approach wherever they're headed.

Every inquiry gets a real reply, usually with a proposal inside 72 hours.

Yes — CoMotion books for Canadian, US, and Jamaican clients, and guest lists that span all three.

One planner who already knows the venues, suppliers, and on-island partners — and who answers to your whole guest list, not just you.